"Your Actions Speak So Loudly, I Can't Hear Your Words"

The title of this post is actually a subtitle from John Maxwell’s book “Everyone Communicates Few Connect.” The book is amazing, but it really reminds me that all the answers and/or skill sets and/or education we need is out there somewhere! (Grab his book now from our recommended reading list: Recommended Reading)

As far as communicating, many believe the message is all that matters. Reality is that communications goes way beyond words. Amazingly, more than 90% of the impression we often convey has nothing to do with what we actually say.

• What we say accounts for only 7% of what is believed.

• The way we say it accounts for 38%.

• What others see accounts for 55%

As leaders we must lead the way and always ask yourself – “…if my group does what I am doing right now, will we all make money?”

- Chris Prefontaine